Booking is only confirmed upon payment of the full amount.

All equipment is due back by 20h00 on the agreed day of return – the return address is 8 Rosenhof, Raymond Basson Street, Cason, Boksburg.

In the case of a cancellation or moving of a booking, the following will apply:

  • If the booking is moved (seven days before the original collection date) without the payment being refunded, there shall be no penalty. This is however subject to availability of equipment for the new date. Please note we cannot hold fees crossing the end of February, due to financial year-end.
  • If the cancellation is made more than 48 hours before the scheduled booking date, 50% of the equipment hire amount will be refunded. The full refundable deposit will be refunded.
  • If the cancellation is made less than 48 hours before the scheduled hire date, only the refundable deposit will be refunded. The full hire amount will be forfeited.

In the event that a booking is postponed to a new date less than 48 hours in advance and is subsequently cancelled, only the refundable deposit shall be refunded, even if the cancellation of the “new” booking is made more than 48 hours in advance.

Any Equipment not returned within 3 days following your rental dates duration will be deemed lost and in addition to Late Fees, you will be charged full Equipment replacement fees.

Proof of identification must be provided upon hiring equipment. Equipment will not be handed over without a copy of the hirer’s green ID book or ID card or driver’s licence. Proof of Residence may be requested for large orders.

The refundable deposit noted on the invoice is fully refundable within seven(7) days of return of the equipment in good order.
Some of the deposit may be deducted if the equipment is damaged or in need of unusual cleaning.
Some of the deposit may also be deducted in the case of equipment being returned after the agreed-upon time or date.

Intrepid Traders is not responsible for any loss, consequential loss, damage or injury caused in the erection or use of equipment.

In the event that Intrepid Traders commences a special pricing campaign or similar after a booking has been confirmed, no discounts shall be given retrospectively.

No discounts shall be given for early return of equipment.

Please note the following rules regarding use of the equipment:

  • NO SMOKING inside the tents.
  • NO COOKING inside the main (dome) tents.
  • NO FIRES OR GAS are to be used inside the tents. Only electric lighting may be used.
  • Please avoid erecting the tents over particularly rocky ground. This does damage the groundsheet.
  • Please make sure that the tent is not used too close to open fires.
  • Please make sure the tent is erected correctly and that ground stakes are used at all times.
  • Please make sure the tent is completely dry before packing it away. Either leave in the sun to dry or use a towel to wipe off excess moisture.
  • Please pack the tent away as instructed to prevent damages to the tent.
  • Please make sure all parts, including ground stakes are packed and accounted for.

Payments can be made by card (payfast) or via electronic transfer. We do not accept cash for rental payments. Fees may be charged in the case of cash deposits.

We request that, as far as possible, the equipment be returned in a clean and usable condition. Often the equipment is delivered from one customer straight to another, which leaves little time for extensive cleaning. We ask, therefore, that you return the equipment in the condition you would like it to be given to you.

Intrepid Traders reserves the right to alter these Terms and Conditions at any point without prior notice.

Intrepid Traders reserves the right to deny parties from hiring equipment if Intrepid Traders deems them to be a risk to the business or its equipment.